Communication Essentials
In this course, we will learn all about communication and how to develop our communication skills so that we can provide clear advice to our clients that will improve their decision-making.
Learning Outcomes
In this course, we will learn all about communication and how to develop our communication skills so that we can provide clear and impactful advice to our clients. Learning outcomes include the following:
- An understanding of the importance of good communication;
- What communication is and what the barriers to communication are;
- Tools to communicate more effectively; and
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How software can help you communicate.
This course takes approximately 30 minutes to complete.
Example Curriculum
Module One: Introduction to Communication
Available in
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days
after you enroll
Module Two: Tools to Communicate More Effectively
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after you enroll
- Introduction to the Module (0:32)
- Case Study (0:53)
- Empathy (2:07)
- Empathy Task (0:12)
- Empathy Task Quiz
- Empathetic Tips (2:15)
- Empathetic Tips Quiz
- Listen (2:21)
- Quiz
- Treat Your Client as the Hero of the Story (2:05)
- Quiz
- Communicate with Clarity (1:50)
- Simplify and Visualize the Information You Share (1:37)
- Pick Up the Phone (1:32)
Module Three: Use Software to Help You
Available in
days
days
after you enroll
Module Four: Course Summary
Available in
days
days
after you enroll
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